Patient Testimonials | Winfield Laredo, TX

Sheldon Read Transcript

Sheldon

They know me and I come in and they ask how my mom's doing. My mom's a patient here as well. Even before we get into the cleanings or we get into any of the dental work it's always how have you been, how are you doing, how's work, how's your personal life. So the overall atmosphere is very embracing so you're not ... I mean no one likes to go to the dentist or everybody comes in here kind of "Ugh" but you know, I think when you get here you just kind of calm down and say "Okay well you know, I'm in good hands." It's not going to be a guessing game, it's not going to be a "Well let's just see what we can do." It's again going back to that consistency of them knowing me, knowing what my habits are and knowing a little bit of history on my oral health and things like that so those very simple details that they do here like remembering your name and kind of keeping up with their patients makes me at least you know, feel very confident when I come in I'm going to get good service and more importantly goal oriented service and not just "Well he's just another head in the door" or whatever.

Rebekah Read Transcript

Rebekah

Well, I love it here because of course, the staff is very friendly, but also the facility is very clean and that's important to me. All the equipment, everything is clean. It smells clean, it looks clean. That's big in my book. I wasn't actually grinding my teeth, I was clenching my teeth together. I was even getting a little bit of wearing down of my molars. When I clench down I'd actually wake up at night, because it was causing a lot of pain to my molars. Apparently was causing a lot of pressure, and giving me headaches, and really interrupting my sleep pattern because I just tended to feel a lot of pressure in my jaw. I'd just wake up with really bad headaches.

When I got my cleaning during the year, I talked to my dental hygienist. She recommended ... She asked me if I was clenching. The doctor had a special night guard done for me with a mold and everything. It's really helped my sleep at night, which makes me feel better all around. Now I just sleep soundly through the night. I recommend Dr. Davenport because he's very knowledgeable. The staff if very friendly. They always keep their appointment with me. They send me reminders, email reminders or text messages. That's really important to me because we have just busy lives and we can forget about the things that are important regarding our health.

Pete Read Transcript

Pete

Yeah I had some fillings removed. I had one small cavity after removing one and they cleaned it out right away. But these fillings were probably 20 years old and so it was time to get them replaced. So it's worked out well so far. I didn't have to come back for any adjustments which, if you've had fillings done in the past, sometimes you gotta go back for adjustments because your bite is off or you're having some pain in there. I didn't have to do that. My bite's been great. I was having problems before that actually and so with ... having trouble keeping my teeth clean because it was areas in there that food was getting caught up on. And I'm very conscientious about my teeth and my breath so they were able to fix that and I appreciate that.

What's really outstanding, and I'll say this and tell them, I'm very honest. If I didn't like something I'd say it. But the customer service is just outstanding. Everybody remembers you by name, which to me is outstanding because they have so man customers come in. But they explain to you, especially the billing process, what your insurance covers. And they tell you exactly how it is and there's no ... I never had any hidden fees that I wasn't happy with, or any hidden fees period. So I like that too, by the way.

Paul Read Transcript

Paul

What got me here in the first place was a few months ago I was having a lot of problems with a crown. Every month I was going back to my old dentist and getting her to fix it, and she actually wasn't in my insurance network. My colleague recommended that I go to Dr. Davenport. I did, and he's in my insurance network, and he fixed up my crown the first time I saw him, so I'm really happy with what I got.

One thing that did happen, my earlier dentist had basically condemned one of my teeth to death. She said, "Okay, you've got like, two years and there's nothing more I could ... I can try to fix it but you'll be very unhappy with it." And I said to Dr. Davenport and he said, "Well, we'll ... um, you should just, ah, have this capped off." And I said, "Well my other dentist said this tooth is going to die." And he said, "I disagree." And so I'd say he saved my tooth, so I'm always happy to keep all the teeth I can have.

Michael Read Transcript

Michael

I've just never had any issues and it's always been a pretty pleasant experience. The wait is always very short. That's what I like a lot too, so I've never wait more than maybe 10 minutes. Whereas, some other doctors and offices, and stuff, sometimes I would wait hours to see a doctor.
One thing they've done I thought was pretty neat is they'll actually take a picture of your teeth and somehow they'll generate an image of how it could look and then they coach you on how to get there. You see your smile as it is, then you see, oh, it could look like this. Then they tell you how to do that and so I thought that was pretty cool.

They always have someone walk you where you need to go, walk you back or, you know, where you're leaving or whatever. They'll tell you when you're coming back and what you have upcoming, and how much it's gonna cost. They send reminders before your appointment, which is really helpful, because I forget everything. I get my reminder right there and say, "Okay, I got to go in."

The doctors, like I said, you can tell they're very intelligent, but just they're also real friendly. They'll talk to you for a while to see how your day was, that kind of stuff before you get started, so make you feel comfortable. It's just a very well run operation.

Kristina Read Transcript

Kristina

I've actually gotten several fillings and several filling replacements. So I've had, you know, a few of my fillings from the old style of fillings that have been replaced and they've gotten to the, I guess, the porcelain refills. I've actually gotten a few of those and in the instance that they're really not, you know, I really don't feel comfortable, they're very accepting for me to come back and make any adjustments to my teeths to make sure that I'm able to eat and function properly.

I used to have the silver fillings. I have quite a bit so I did get several of them replaced just because they've been so outdated that they're not longer healthy for your mouth or for your teeth. So I got the recommendation to change them and I haven't had a problem since. They're very noticeable. Silver fillings are really noticeable so now that I have the porcelain ones, you know, I feel a little bit more confident. I can smile a little more and not be so conscientious of people staring at my mouth particularly.

All of the staff from the moment that you walk in the door, they greet you by your name. They recognize you and they're very welcoming. As soon as you walk through the door to go into the dental chair, there's somebody that's already, you know, asking you how your day's gone and they're explaining to you already what's going to happen. And so it's just a nice, homey feeling when you come to this office.

Josie Read Transcript

Josie

They relax you. They talk to you so you won't be nervous. By the time the doctor comes, you're relaxed and you enjoy what the doctor's doing really. He comes in and explains everything that he did to you and you go out with a happy smile and all fixed up.

I was having problems with one of my back teeth. It was hurting and he found something wrong with my back teeth. He said it was best for me to have a crown on it. No problem. They have a couple procedures to do, and he did it fine. I'm very satisfied with his work. You just lay there and he does his work and nothing happens. You're out, just perfect.

They relax you. They talk to you. They make you laugh. That relaxes you, because coming to the doctor, any doctor, you have fear. Your pressure goes up and whatever. Like any other places, the staff is excellent. He tells you your problems. He explains everything to the detail. It makes you feel at ease.

I recommend Dr. Davenport because to me, I have no problems and I enjoy coming when I need to come, because I know I'm going to be at ease and feeling comfortable coming to this place.

John Read Transcript

John

The people, they just smile, they talk to you. It's like therapy. We go to the doctor, you hear the drill and everything, you're already set up for your root canal, whatever. The paint's minimum here. Before they inject you, you gum, they have a swab with Q-tip and that numbs your gum. The pain's minimal. I've been coming here off and on, but at first they just ... Everybody smiles. You meet another nurse that's coming out of another office, "Hi. How're you doing?" Everybody smiles at you. By the time you get there, the fear's gone. When you sit down, you feel comfortable. They talk to you. They have like a window, you can see outside. You're looking outside, the birds and everything, that helps a lot. Once you get here, you're going to see the difference. You ain't going to feel nothing.

James Read Transcript

James

I was in the military for 25 years. Deployed a lot of places. Your teeth kind of get put on the back burner . Finally came to retirement. Went to my retirement ceremony and you have to do a physical before you actually retire out of the military. As long as your teeth are somewhat healthy, they sign off on the paperwork and let you out. But cosmetically they didn't look tremendous at all.

I made a consultation with Dr. Davenport, and he gave me different options I could use. We both came to the conclusion eight veneers up top. I wanted to do the bottoms too and he kind of talked me out of it. Says, "Maybe a waste of money because when you smile you only see the top teeth." I was like, "Wow, I didn't really realize that." Yeah, I looked at it, so we decided to go with eight veneers off his recommendation. Haven't regretted it since.

It's been a awesome decision for myself, my family. You look in the mirror after it's done. Wow. You almost want to start crying. It looked totally different. My family noticed a big difference. I notice a big difference. Immediate family, aunts, uncles and that, yeah, they notice, but if you're actually walking around town and you run into someone you know, they won't notice. They won't say anything until you tell them, "Hey, look at my teeth." That was a good feeling.

Erika Read Transcript

Erika

I had a gap in between my teeth, my front two teeth, and he educated me on the Clear Correct and set me up with the trays, and so I come every four or five weeks for my new tray and he measures and adjusts. I wear them all day, and I take them out when I eat and then I brush my teeth again. Then I brush the Clear Correct, then I put them back in and I wear them. Then it's time for bed, brush them again. It's the same routine. But you're basically wearing them all the time. I'm excited for when I'm done, I'll just have to wear them at night.

I didn't think it was going to be so invisible. I guess because it's in my mouth and I'm conscious that it's in there. But hardly anybody can tell that I'm wearing it. I teach, so I talk all day and I'm wearing it. The kids couldn't even tell that I had it on.

I was always confident and smiling, but that gap I got later in life. I don't know why, I guess your teeth shift. That's what the doctor says, that your teeth shift. I never wore braces my entire life, so I never knew what that was like. Having something foreign in my mouth like the Clear Correct was definitely a new feeling for me. But prior to having the Clear Correct I always felt like people were looking at the gap that I had in between my teeth. It wasn't even that big. I mean, my husband says it wasn't that big. I felt like it was huge. There's nothing like being self conscious about something. Knowing that after this whole process that's going to be over feels good, it's reassuring. It's a relief.

Elizabeth Read Transcript

Elizabeth

I like the environment. When I get here, they're very nice and very friendly. I'm always been scared of going to the dentist, and they make the environment pleasant for me. They tell you, "This is what we're gonna do," and they guide you, and you know, and you expect everything. If you get scared, they'll stop. They have patience. They have patience with me and they take my feeling in consideration. They take their time with me. If they have to be two hours with me because I tell them, "I'm scared," or this or that, they stop and I like that part of them. I'm not just a patient. I feel like I'm family here.

Demi Read Transcript

Demi

I had a root canal done. I heard about this place, so I came to get it done, because actually to get a crown done in other places it takes like three weeks for them to get it for you. Here it's actually in one day not even like two hours. So I was literally in and out with my crown and everything. I didn't have to come back in three weeks. So that was pretty cool.

More like my natural tooth, like normal. I walked out very pleased that it didn't bother me, and it was my like actual tooth. All the technology here is very high-tech. I'm just like, everything is done correctly, everything is fast, everything done quickly. Everything is a lot more advanced than it is at other places, I must say.

Now you can actually know more about your own teeth and actually get a good idea of what you need and what you don't need, and how fast you need it. They're very good about that here. I like coming here because everyone is so nice. They make you feel welcome, they make you feel at home, they make you feel like you want to come back, so that's why I like coming here.

Cesar Read Transcript

Cesar

My kids, well, I've got four-year-old twins and so I used to open up my mouth and say, "Look, this is what you don't want to have," all cavities because you had all those gray fillings. Some of them were dated back into the '70s. Anyways, so just having all that done and when you open up your mouth and the kids look at it, "Wow Daddy, you've got white teeth. No yellow teeth, no gray teeth." You know? That's a big improvement.

So what did I have done? A lot. I don't remember how many cavities I had that were filled. I had no problems with them. Really I didn't, so it was more of a cosmetic thing, but because I was so at ease with them and felt good about their work I decided you know what? Let's give it a shot. My wife is actually thinking about doing it too. I'm very confident that Davenport and I'll continue to do my business with them. I'll recommend them to others only because of the results.

Every visit has been, to me it's been just to the point where you don't regret it because you don't leave here with pain even though you're still numbed up, but after the numbness has gone away there is no pain. There's no repercussions so it seems like these guys know what they're doing because otherwise in many cases you're going to be suffering a little bit. Especially after having I'd say I had maybe about three, six, nine, probably about 12 old cavities that were refilled.

Bryan Read Transcript

Bryan

We moved here from out of town, and it was imperative that we find a dentist for my son. He's now eight. The relationship that Dr. Davenport has built with my son is actually why I come here as well. It's a new office, so they've got televisions so he can watch TV. I think the last time we were here, he was reading his book to me for his AR testing, and then during the appointment I was able to continue reading the book to him. It's sort of a very friendly atmosphere where we can come and have the procedures done that are necessary but then still get other things done as well.

I'm always able to come back with my son when we come in for his regular checkups. It helps him be a little bit more calm and relaxed, and it helps me understand what the dentist is giving him advice for. I have to hear it in order to remember it kind of person, and so when the checkup is complete and the doctor's giving him some advice about how to floss, how to brush, it helps me because then I can reinforce that at home when we're flossing and brushing.

The environment here is really family-friendly. I really appreciate how when we come in Dr. Davenport is asking my son about the NBA basketball team that my son follows, or did you get to see the last game. He remembers the things that are interesting for my son, which also helped put my son at ease because he has that sort of relationship where it's just a conversation. I appreciate that.

Arnold Read Transcript

Arnold

I like it because the people are so nice. They treat you really nice. The doctor's super nice. They explain to you a whole that and it makes a whole difference. Believe you me, I don't go up to doctor just that easy. But I come here because they treat you nice and they explain everything.
I came and I tried it and now I love it. Now my teeth look nice or my wife tell me, "Now you can smile." Which I do now a little bit more because I never did. So now I do.

I do feel healthier and stronger. I feel a lot better for myself that I can smile, that are my teeth are not green or not black, or, you know. That I feel a lot better and it's feel a lot better now that I know that I'm going to be a little bit more healthier.

They explain to you a whole lot. They just don't come and, "Open your mouth." No, no, they explain what they're going to do, what it's for and everything. They show you everything. Like when they took videos of my teeth and pictures, they showed me everything. This is bad, this is good, don't worry about it. We'll take care about it. It's awesome. Everything's awesome. But the people are great.

Oh man, you won't regret it. These people, like I said, they will treat you nice and they'll make you feel special.

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